Contact Us / Support

I understand that OSF MyChart should never be used for urgent health care matters. If this is a medical emergency, please call 911 immediately or go to the nearest emergency room.


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Proxy Access (Family Access)

You can use your OSF MyChart account to request access to medical records of family members – or invite them to access yours. This is called proxy access, and some limitations may apply. For more information, click here.

Billing & Insurance

Click here for questions about billing and insurance or call us at (800) 421-5700.

Request Medical Records

Sign in to MyChart to request a copy of your medical record or click here for more information.

Additional Resources

   - Frequently Asked Questions (FAQ)
   - How-To-Guides and Video Tutorials
   - Privacy Policy
   - Terms and Conditions

Still need help? Please call (855) 673-4325